| Preventing/Mitigating tools in “Many Times” and “Always” categories | Europe n (%) |
Latin America n (%) |
North America n (%) |
Western Pacific n (%) |
|---|---|---|---|---|
| Organizational and Relational
Flexible work system inside and outside the lab to allow for work-life balance Having an adequate supply of disposable materials Having trained workers to handle bureaucracy, answer calls and reduce interruptions Avoid procedures on weekends or holidays Digitalization and paperless processes to enhance efficiency and reduce errors Adequate replacement staff to guarantee proper rest periods and vacations Clearly defined and well-established roles and responsibilities among team members Training in communication skills and delivering bad news Improving communication between departments Team-building activities outside the clinic Shared leisure time weekly: coffee, lunch, etc. Assertive communication among colleagues to manage differences Explaining our work to the patient to enhance their understanding and appreciation |
449 (90.0) 392 (78.6) 450 (90.2) 449 (90.0) 428 (85.8) 473 (94.8) 463 (92.8) 411 (82.4) 448 (89.8) 310 (62.1) 339 (67.9) 449 (90.0) 404 (81.0) |
85 (90.4) 83 (88.3) 90 (95.7) 92 (97.9) 85 (90.4) 88 (93.6) 91 (96.8) 87 (92.6) 89 (94.7) 59 (61.7) 70 (74.5) 89 (94.7) 82 (87.2) |
44 (81.5) 44 (81.5) 46 (85.2) 47 (87.0) 46 (85.2) 50 (92.6) 51 (94.4) 38 (70.4) 47 (87.0) 33 (61.1) 39 (72.2) 45 (83.3) 42 (77.8) |
62 (88.6) 53 (75.7) 63 (90.0) 61 (87.1) 56 (80.0) 66 (94.3) 66 (94.3) 58 (82.9) 65 (92.9) 47 (67.1) 45 (64.3) 61 (87.1) 53 (75.7) |
Group sessions with other professionals on the team twice a year Individual therapy upon the onset of symptoms Psychological screening once a year Training in stress management Training in emotional management Use of meditation and/or relaxation techniques |
356 (71.3) 380 (76.2) 339 (67.9) 408 (81.8) 395 (79.2) 296 (59.3) |
65 (69.1) 77 (81.9) 75 (79.8) 84 (89.4) 85 (90.4) 78 (83.0) |
26 (48.2) 38 (70.4) 34 (63.0) 38 (70.4) 40 (74.1) 34 (63.0) |
51 (72.9) 52 (74.3) 41 (58.6) 56 (80.0) 54 (77.1) 48 (68.6) |
Appropriate ergonomic chairs for laboratory work Exposure to natural light and ventilation at regular intervals Spacious laboratories Rest areas: tea rooms, relaxation room, etc. Massage for body areas strained by work |
452 (90.6) 451 (90.4) 466 (93.4) 467 (93.6) 373 (74.7) |
90 (95.7) 87 (92.6) 90 (95.7) 91 (96.8) 72 (76.6) |
49 (90.7) 49 (90.7) 51 (94.4) 47 (87.0) 42 (77.8) |
67 (95.7) 63 (90.0) |